Otter’s Heart Family: An Introduction to Building Connection Book Slumberkins

Fast Shipping with Professional Packaging

We are able offer many shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly educated to pack your items precisely according to the specifications we offer. Prior to shipping your items will be thoroughly examined and secured. We ship to thousands of customers every day across multiple countries. Our commitment to become the biggest online retailer in the world is shown by this. Warehouses and distribution centers are located throughout Europe as well as in the USA.

Note: Orders containing multiple items will have a separate processing period for each item.

Before shipping, we will inspect thoroughly the items you've ordered. Most orders today are shipped in 48 hours. The delivery time varies between 3-7 days.

Returns

The inventory is always changing and we cannot completely manage it because of the fact that many parties are involved, including our warehouse and factory. The actual levels of stock can change at any point. It is possible that inventory could run out once your order has been processed.

Our policy lasts thirty days. If you haven't received your item within the 30 days period, we are not able to provide a refund or an exchange.

To be eligible for a return your product must be unopened and in the same condition as you received it. It must also be in the original packaging.